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How to Hire a Reputable Moving Company

Moving is a stressful time and choosing a reputable moving company has a lot to do with that stress level. We all know that accidents happen and occasionally one of our moving professionals will make a mistake, but by choosing a mover that is honest and reliable can minimize the odds of having issues.

Here is a list of some of the ways to choose your mover.

1) Do Some Research

When it comes to movers a little research goes a long way. Just by checking their website you should be able to get a feeling for how professional and ethical they are. Here are some things to look for:

  • Is their Website look professional and does it answer most of your questions?
  • Do they detail how long they've been in business?
  • Do they have insurance and are they bonded?
  • Do they do police background checks on their employees?
  • Do they have employees or are the movers sub-contractors?

2) Ask for References

Any moving company that is worth using will have at least a few references from satisfied customers. We encourage you to contact them and make sure that they are legitimate. Of course you can check their Yelp or Google reviews but they are often suspect so having a real conversation with a satisfied customer is well worth your trouble.

Your conversation with the reference just needs to cover these basics:

  • Where did you learn about the moving company?
  • What did you like and dislike about their service?
  • Were there any damages or significant issues?
  • Would you use them again or recommend them to friends and family?

3) Get a Detailed Quote

In the last few years the trend is that moving companies want to give you an estimate over the phone or using an online form. We believe that in order to get a really accurate estimate a reputable moving company will send a representative to your home/business and review the size and quantity of your belongings before writing up a quotation. With a phone estimate there is little chance that they can accurately estimate the weight of your items or how difficult it will be to load them in the truck.

Also ensure that the quotation spells out what additional fees you may incur if there are issues with loading, traffic or other delays. Some companies will add a surcharge for fuel or if they have to finish your move after their usual quitting time.

4) Read the Details of the Contract

Don't just read the dollar amounts on the contract that you sign with your mover. Of course the price is important but it's imperative that you know these things:

  • What time will the movers arrive?
  • How long will it take them to load your items?
  • What is the approximate driving time between houses?
  • Do they have insurance in case of catastrophic damage?
  • What recourse you have if something goes wrong.
  • Are the workers bonded and have they had a police check?

By doing just a little bit of homework before you hire a mover you'll be able to minimize your stress levels and possibly even enjoy your move.

Have a safe move...
Steve - O

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